If you’ve used Cash App and ran into trouble with unauthorized transactions, account freezes, or privacy concerns, you may be part of a $15 million class action settlement. The app’s parent company, Block, Inc., agreed to settle the case after customers alleged their accounts were accessed or frozen without proper cause. Although the deadline to file a claim has passed, payments are still set to go out by the end of 2025—and many users are still waiting to see how much they’ll receive.
Settlement
This class action lawsuit stems from a range of complaints against Cash App. Some users reported unauthorized transactions, others had difficulty resolving account issues, and many were affected by breaches involving sensitive personal data. As a result, Block, Inc. agreed to pay $15 million to affected users.
Cash App has been one of the most widely used peer-to-peer platforms over the past decade, but recent issues related to user rights, security, and account handling have drawn legal attention.
The goal of the settlement is to reimburse users for any losses—whether financial or emotional—resulting from data exposure, transaction errors, or frozen accounts.
Payouts
The highest amount an individual can receive through the settlement is $2,500. The amount will vary depending on the extent of the issue, the evidence submitted, and how many valid claims were received.
To be eligible for compensation, claimants had to:
- Submit a claim before the November 18, 2024 deadline
- Provide supporting documentation like transaction logs, account screenshots, or bank statements
- Meet one or more eligibility requirements under the settlement terms
| Claim Type | Eligibility Period | Max Payout |
|---|---|---|
| Unauthorized Access | Aug 23, 2018 – Aug 20, 2024 | $2,500 |
| Fraudulent Transactions | Aug 23, 2018 – Aug 20, 2024 | $2,500 |
| Resolution Issues | Aug 23, 2018 – Aug 20, 2024 | Varies |
| User Status (General Use) | Aug 23, 2018 – Aug 20, 2024 | Varies |
Timeline
While the deadline to apply has passed, there’s still a wait involved. The court gave final approval for the settlement on January 13, 2025, but payments are not expected to begin until late 2025.
Here’s what to know about the payout timeline:
- Claims are currently under review
- Payments will be made via direct deposit or check
- The exact date hasn’t been announced, but delivery is expected by the end of 2025
Status
If you filed a valid claim, you can track your status by visiting the official settlement website at cashappsecuritysettlement.com. On the site, claimants can:
- Confirm their claim submission
- Check whether their documentation was accepted
- Review or update their payment delivery method
Direct deposits are expected to be quicker, so make sure your bank details are up-to-date. If you’re getting a check in the mail, allow a few extra business days for it to arrive.
Eligibility
To qualify for the Cash App settlement, claimants must be U.S. residents and meet one of the following conditions:
- Data breach victim: Personal data was accessed or leaked
- Fraudulent charges: Unauthorized payments or transfers occurred
- Ongoing issues: Difficulty resolving account problems between 2018 and 2024
- General user: Anyone who used Cash App or its investment services during that time
If you checked any of these boxes and filed a claim before the deadline, you’re in the system.
FAQs
When will Cash App settlement payments go out?
Payments are expected to begin late 2025.
What is the maximum payout I can get?
Up to $2,500 depending on your claim type and documentation.
How can I track my claim status?
Visit cashappsecuritysettlement.com to check your payment.
Is the settlement still open to new claims?
No, the deadline to file a claim was November 18, 2024.
What qualifies as a valid claim?
You must be a U.S. resident and meet at least one eligibility criteria.
